{"id":994,"date":"2023-10-19T13:57:29","date_gmt":"2023-10-19T13:57:29","guid":{"rendered":"https:\/\/www.kollektaafrica.com\/moz\/?page_id=994"},"modified":"2024-06-09T19:15:16","modified_gmt":"2024-06-09T16:15:16","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.kollektaafrica.com\/moz\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"994\" class=\"elementor elementor-994\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0ac67f7 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"0ac67f7\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-74c7ed6\" data-id=\"74c7ed6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-89f5b9b elementor-widget__width-inherit elementor-widget elementor-widget-image\" data-id=\"89f5b9b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1600\" height=\"378\" src=\"https:\/\/www.kollektaafrica.com\/moz\/wp-content\/uploads\/2023\/11\/Kollekta-Africa-FAQs-e1699870691430.jpg\" class=\"attachment-full size-full wp-image-2619\" alt=\"\" srcset=\"https:\/\/www.kollektaafrica.com\/moz\/wp-content\/uploads\/2023\/11\/Kollekta-Africa-FAQs-e1699870691430.jpg 1600w, https:\/\/www.kollektaafrica.com\/moz\/wp-content\/uploads\/2023\/11\/Kollekta-Africa-FAQs-e1699870691430-300x71.jpg 300w, https:\/\/www.kollektaafrica.com\/moz\/wp-content\/uploads\/2023\/11\/Kollekta-Africa-FAQs-e1699870691430-1024x242.jpg 1024w, https:\/\/www.kollektaafrica.com\/moz\/wp-content\/uploads\/2023\/11\/Kollekta-Africa-FAQs-e1699870691430-768x181.jpg 768w, https:\/\/www.kollektaafrica.com\/moz\/wp-content\/uploads\/2023\/11\/Kollekta-Africa-FAQs-e1699870691430-1536x363.jpg 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4dbedd9 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4dbedd9\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7396c4d\" data-id=\"7396c4d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-501e2ac elementor-widget elementor-widget-toggle\" data-id=\"501e2ac\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8401\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-8401\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Qual \u00e9 o uso da Plataforma de Cobran\u00e7a de D\u00edvidas da Kollekta?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8401\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-8401\"><p>Kollekta \u00e9 um plataforma online de rastreamento de Pagamentos e Cobran\u00e7a de D\u00edvidas, desenvolvido para indiv\u00edduos e empresas nos sectores de Microfinan\u00e7as, Banc\u00e1rio, Telecomunica\u00e7\u00f5es, Jur\u00eddico e Imobili\u00e1rio. Provedores de servi\u00e7os e institui\u00e7\u00f5es com m\u00faltiplos pagamentos e planos de reembolso, permitindo-lhes cadastrar instru\u00e7\u00f5es, acompanhar pagamentos e actividades de recupera\u00e7\u00e3o em tempo real.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8402\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-8402\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Meu neg\u00f3cio precisa da plataforma Kollekta?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8402\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-8402\"><p>Se o seu neg\u00f3cio est\u00e1 na ind\u00fastria de empr\u00e9stimos, servi\u00e7os p\u00f3s-pagos ou se voc\u00ea est\u00e1 envolvido no acompanhamento de pagamentos, servi\u00e7os de cobran\u00e7a de d\u00edvidas para organiza\u00e7\u00f5es, a resposta \u00e9 sim. Saiba mais sobre como a plataforma Kollekta pode apoiar o seu neg\u00f3cio na pagina de <a href=\"https:\/\/www.kollektaafrica.com\/moz\/features\/\">funcionalidades<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8403\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-8403\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Quantos empr\u00e9stimos posso rastrear neste sistema?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8403\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-8403\"><p>N\u00e3o h\u00e1 limite para quantas instru\u00e7\u00f5es carregar e rastrear para todos os pacotes, no entanto, h\u00e1 requisitos m\u00ednimos de usu\u00e1rio para indiv\u00edduos e solu\u00e7\u00f5es empresariais.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8404\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-8404\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Qual \u00e9 a diferen\u00e7a entre o modelo de subscri\u00e7\u00e3o e o modelo de receita?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8404\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-8404\"><p>O Modelo de subscri\u00e7\u00e3o, voc\u00ea paga uma taxa mensal ou anual, conforme indicado na guia de pre\u00e7os.<\/p><p>Modelo de Receita, permite que voc\u00ea or\u00e7amente o custo da sua subscri\u00e7\u00e3o alocando uma porcentagem do valor mensal cobrado como uma receita compartilhada com a Kollekta. Nesse caso, voc\u00ea n\u00e3o paga a taxa de subscri\u00e7\u00e3o antecipadamente, voc\u00ea paga apenas uma porcentagem do que voc\u00ea cobrou por m\u00eas. Por favor, entre em contato conosco, inquiry@kollektaafrica.com se estiver interessado no modelo de receita, para uma discuss\u00e3o de pre\u00e7os.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8405\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-8405\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Fornecem suporte para o Plataforma?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8405\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-8405\"><p>Fornecemos suporte aos nossos clientes. Entre em contato com a nossa equipe de suporte atrav\u00e9s do e-mail support@kollektaafrica.com.<\/p><p>Para neg\u00f3cios e empresas, temos recursos dedicados dispon\u00edveis para garantir que suas necessidades personalizadas sejam atendidas de forma r\u00e1pida e precisa.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8406\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-8406\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">A Kollekta \u00e9 seguro?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8406\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-8406\"><p>A plataforma \u00e9 hospedado com os melhores provedores de servi\u00e7os da ind\u00fastria. Eles oferecem uma ampla variedade de recursos de seguran\u00e7a para ajudar a proteg\u00ea-lo dos riscos que existem online.<\/p><p>Por padr\u00e3o, os aplicativos s\u00e3o protegidos com certificados SSL e recursos de Privacidade de Dom\u00ednio, que ajudam a manter as informa\u00e7\u00f5es pessoais que voc\u00ea usa para se inscrever em um servi\u00e7o privado.<\/p><p>Configura\u00e7\u00f5es de Seguran\u00e7a<\/p><ul><li>Atualize regularmente sua senha e habilite a autentica\u00e7\u00e3o de dois fatores na aba de perfil da conta para maior seguran\u00e7a.<\/li><li>Revise e gerencie as permiss\u00f5es de acesso para os membros da sua equipe.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8407\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-8407\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Compliance (Prote\u00e7\u00e3o de Dados)<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8407\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-8407\"><p>Prote\u00e7\u00e3o de Dados<\/p><ul><li>Certifique-se de estar em conformidade com as regulamenta\u00e7\u00f5es de prote\u00e7\u00e3o de dados do seu pa\u00eds antes de usar a Plataforma Kollekta.<\/li><li>A Kollekta oferece recursos para ajud\u00e1-lo a gerir e proteger dados sens\u00edveis.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Qual \u00e9 o uso da Plataforma de Cobran\u00e7a de D\u00edvidas da Kollekta? Kollekta \u00e9 um plataforma online de rastreamento de Pagamentos e Cobran\u00e7a de D\u00edvidas, desenvolvido para indiv\u00edduos e empresas nos sectores de Microfinan\u00e7as, Banc\u00e1rio, Telecomunica\u00e7\u00f5es, Jur\u00eddico e Imobili\u00e1rio. Provedores de servi\u00e7os e institui\u00e7\u00f5es com m\u00faltiplos pagamentos e planos de reembolso, permitindo-lhes cadastrar instru\u00e7\u00f5es, acompanhar&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-994","page","type-page","status-publish","hentry","entry","no-media"],"_links":{"self":[{"href":"https:\/\/www.kollektaafrica.com\/moz\/wp-json\/wp\/v2\/pages\/994","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kollektaafrica.com\/moz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.kollektaafrica.com\/moz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.kollektaafrica.com\/moz\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kollektaafrica.com\/moz\/wp-json\/wp\/v2\/comments?post=994"}],"version-history":[{"count":121,"href":"https:\/\/www.kollektaafrica.com\/moz\/wp-json\/wp\/v2\/pages\/994\/revisions"}],"predecessor-version":[{"id":4149,"href":"https:\/\/www.kollektaafrica.com\/moz\/wp-json\/wp\/v2\/pages\/994\/revisions\/4149"}],"wp:attachment":[{"href":"https:\/\/www.kollektaafrica.com\/moz\/wp-json\/wp\/v2\/media?parent=994"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}